Privacy Policy

At Lububu Official Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website and interact with our Lububu dolls and collectibles content.

What Lububu Official Store Collects When You Browse Our Dolls Site

We collect information in three primary ways:

Information you provide directly: When you submit a contact form or subscribe to Lububu Official Store communications, we collect your name and email address.

Information collected automatically: When you visit our site, we automatically collect device type, browser type, operating system, IP address, approximate geographic location, pages you visit, time spent on our site, and referral source. This information is collected through cookies and analytics tools to help us understand how collectors interact with our Lububu content.

Information from third parties: We receive affiliate tracking data from Amazon Associates when you click our product links, and analytics data from Google Analytics to measure site performance and visitor behavior.

How Lububu Official Store Uses Your Information

Lububu Official Store uses the information we collect to:

• Operate, maintain, and improve our website featuring Lububu dolls, blind boxes, and accessories
• Respond to your inquiries and customer service requests
• Send you communications about Lububu products, new arrivals, and collector updates when you’ve opted in
• Analyze site traffic patterns and user behavior to enhance your browsing experience
• Comply with legal obligations and applicable United Kingdom regulations
• Maintain security, prevent fraud, and protect our users
• Track affiliate referrals through the Amazon Associates Program

Cookies and Tracking Technologies at Lububu Official Store

Lububu Official Store uses the following types of cookies and tracking technologies:

Essential cookies: These cookies are required for basic site functionality, including page navigation and access to secure areas of our website. Without these cookies, certain features cannot function properly.

Analytics cookies: We use Google Analytics to track how visitors use our Lububu dolls site, including which pages are viewed most frequently, session duration, traffic sources, and user demographics. This data is aggregated and anonymized to protect your privacy while helping us improve our content.

Advertising cookies: Amazon Associates uses cookies to attribute qualifying purchases to our affiliate links. When you click a product link on Lububu Official Store and complete a purchase on Amazon.co.uk, these cookies help ensure we receive proper credit for the referral.

You can manage cookie preferences through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. Please note that disabling certain cookies may affect site functionality and your ability to access some features.

How Lububu Official Store Shares Your Information

Lububu Official Store may share your information with:

• Service providers: We work with third-party companies that help us operate our website, including hosting providers, email service providers, and analytics platforms. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
• Amazon.com: As participants in the Amazon Associates Program, we share referral data with Amazon when you click our affiliate links. Amazon’s use of this data is governed by their own privacy policy.
• Law enforcement and government authorities: We may disclose information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers: In the event Lububu Official Store is acquired by or merged with another company, your information may be transferred to the acquiring entity as part of that transaction.

Lububu Official Store does not sell your personal information to third parties for marketing purposes.

Data Security Measures at Lububu Official Store

Lububu Official Store implements reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include SSL encryption for data transmission, secure hosting infrastructure, and restricted access to personal data.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information using commercially acceptable means, we cannot guarantee absolute security. You provide information to Lububu Official Store at your own risk.

Your Privacy Rights When Shopping Lububu Dolls and Collectibles

All users have the right to:

• Access the personal information Lububu Official Store holds about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal retention requirements
• Opt out of marketing communications at any time
• Request restriction of processing in certain circumstances

GDPR Rights (EU/EEA residents):

If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to access: You can request a copy of the personal data we hold about you
• Right to rectification: You can request correction of inaccurate personal data
• Right to erasure (right to be forgotten): You can request deletion of your personal data in certain circumstances
• Right to restrict processing: You can request that we limit how we use your personal data
• Right to data portability: You can request a copy of your data in a structured, machine-readable format
• Right to object: You can object to processing of your personal data for direct marketing or other purposes
• Right to withdraw consent: Where we rely on consent, you can withdraw it at any time
• Right to lodge a complaint: You can file a complaint with your local data protection supervisory authority if you believe we have violated your privacy rights

CCPA/CPRA Rights (California residents):

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to know: You can request information about what personal information we collect, use, disclose, and sell
• Right to know (categories and sources): You can ask about the categories of personal information collected and the sources from which we obtained it
• Right to opt-out: You can opt out of the sale or sharing of your personal information. Lububu Official Store does not sell personal information to third parties.
• Right to delete: You can request deletion of your personal information, subject to certain exceptions
• Right to correct: You can request correction of inaccurate personal information
• Right to limit use of sensitive personal information: You can limit our use of sensitive personal information to purposes permitted under CPRA
• Right to non-discrimination: You will not receive discriminatory treatment for exercising your CCPA/CPRA rights

Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), and Utah (UCPA) Rights:

If you are a resident of Virginia, Colorado, Connecticut, or Utah, you have rights substantially similar to those provided under CCPA, including rights to access, correction, deletion, data portability, and the ability to opt out of targeted advertising and certain data sales. These rights are subject to state-specific provisions and exceptions.

How to exercise your rights:

To exercise any of these privacy rights, please submit a request by email to hello@lububu.co.uk or use the contact form on our website. We will respond to your request within 30–45 days, depending on the complexity of your request and applicable law. We may need to verify your identity before processing certain requests to protect your personal information from unauthorized access.

Children’s Privacy and COPPA Compliance at Lububu Official Store

Lububu Official Store is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. Our website is designed for adult collectors and enthusiasts of Lububu dolls and related products.

If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us immediately at hello@lububu.co.uk. We will promptly investigate and delete any such information in compliance with the Children’s Online Privacy Protection Act (COPPA) and applicable international child privacy laws.

Third-Party Links on Lububu Official Store

Lububu Official Store contains links to Amazon.co.uk and other third-party websites. When you click these links, you leave our site and are subject to the privacy policies and practices of those external sites.

Lububu Official Store is not responsible for the privacy practices, security measures, or content of any third-party website. We encourage you to review the privacy policy of any website you visit. Clicking external links is at your own risk.

International Data Transfers from Lububu Official Store

Lububu Official Store operates in the United Kingdom. If you access our website from outside the UK, your information may be transferred to, stored, and processed in the United Kingdom or other countries where our service providers operate.

We take steps to ensure that adequate protections are in place for international data transfers, in compliance with the UK General Data Protection Regulation (UK GDPR), EU GDPR, and other applicable data protection laws. These protections may include Standard Contractual Clauses, adequacy decisions, or other lawful transfer mechanisms.

Data Retention at Lububu Official Store

Lububu Official Store retains your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Contact form submissions and subscriber information are typically retained for up to 12 months unless you request deletion sooner. Analytics data collected through Google Analytics is governed by Google’s data retention policies, which you can review in Google’s privacy documentation.

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention schedule and applicable legal requirements.

Email Communications from Lububu Official Store

If you subscribe to Lububu Official Store communications, you will receive periodic emails about new Lububu dolls, blind box releases, plush toys, accessories, collecting tips, and site updates.

You may unsubscribe from these emails at any time by clicking the “unsubscribe” link at the bottom of any email, or by contacting us directly at hello@lububu.co.uk. Please note that even if you unsubscribe from marketing emails, we may still send you transactional or service-related emails, such as responses to your inquiries.

Do Not Track Signals at Lububu Official Store

Some web browsers transmit “Do Not Track” (DNT) signals to websites. At this time, Lububu Official Store does not respond to Do Not Track signals. We continue to collect information as described in this Privacy Policy regardless of DNT settings.

We will update this policy if our practices change or if DNT signal response becomes standard industry practice.

Changes to This Privacy Policy

Lububu Official Store may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will indicate the effective date of the latest revision at the top of this page.

Material changes to this Privacy Policy will be communicated with reasonable notice, either through a prominent notice on our website or via email to subscribers. Continued use of Lububu Official Store after changes are posted constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

California “Shine the Light” Law

California Civil Code Section 1798.83 permits California residents to request information about personal information shared with third parties for their direct marketing purposes during the preceding calendar year.

To make such a request, please contact us at the address below. We will provide you with the requested information within 30 days of receiving your request.

Consent

By using Lububu Official Store, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website.

Contact Lububu Official Store About Privacy

To exercise your privacy rights, ask questions about this Privacy Policy, or submit a data-related request, please contact us at:

We will respond to your inquiry within 30–45 days. For complex requests or requests involving large amounts of data, we may require additional time and will notify you of any extension.