We’re Here to Help
Questions about our Lububu dolls, blind boxes, or collectibles? Our friendly team is ready to assist you.
Let’s Connect
At Lububu, we believe every collector deserves exceptional support. Whether you’re hunting for a rare Secret Lububu, need help with an order, or simply want to learn more about our product line, we’re just a message away.
We typically respond within 24 hours during business days. For urgent matters, email us directly and we’ll prioritise your enquiry.
Your passion for Lububu collectibles drives everything we do — and we’re excited to be part of your collecting journey.
Get in Touch
Response Time
Within 24 hours (Monday–Friday)
Address
42 Colston Street
Bristol BS1 5AP
United Kingdom
Send Us a Message
Fill out the form below and we’ll get back to you as soon as possible.
Common Questions
How do I track my Lububu order?
All orders placed through our Amazon storefront include tracking information. You’ll receive tracking details via email once your items are dispatched. If you haven’t received tracking within 48 hours of purchase, please email us with your order number.
What if I receive a damaged Lububu doll?
We take great care in packaging every collectible, but accidents can happen. If your item arrives damaged, please contact us within 48 hours with photos of the damage and packaging. We’ll work with you to arrange a replacement or refund promptly.
Do you offer international shipping?
Yes! We ship Lububu products worldwide through Amazon’s global network. Shipping times and costs vary by destination. Check the product page on Amazon for specific delivery estimates to your location.
How can I find rare or limited edition Lububu dolls?
Rare editions like Secret Lububu, Golden Lububu, and exclusive collaborations are available in limited quantities. We recommend checking our collection regularly and signing up for notifications. Our blind boxes also offer the thrill of discovering rare variants!
Are all products on your site authentic Lububu items?
Absolutely. We only sell genuine, officially licensed Lububu products. Every doll, blind box, and accessory comes from authorised suppliers. Your trust matters to us, and we guarantee authenticity on every item.
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